Politique de confidentialité

1. Le Champ d'application

Cette politique décrit les données personnelles que la Société collecte auprès des personnes physiques, ainsi que la manière dont elle les traite, les partage avec des tiers et en sécurise le traitement.

Cette politique porte sur les informations relatives à toute personne physique identifiée ou identifiable. Est considérée comme identifiable toute personne pouvant être directement identifiée, ou identifiée par recoupement avec d'autres informations que nous détenons ou auxquelles nous pouvons accéder.

1.3 Dans le cadre de cette Politique, le « traitement » désigne toute opération impliquant l'utilisation ou la collecte de Données Personnelles, y compris leur gestion, structuration et stockage.

Our services are intended for adults and are not designed for use by anyone under the age of 18. We do not knowingly collect information from minors, nor do we knowingly permit them to use our services. If we become aware that information relating to a minor has been collected, we will delete it promptly.

2. Quelles données personnelles détenons-nous à votre sujet

2.1 Lorsque vous accédez à nos services et canaux, ou visitez notre site web, nous collectons des Données Personnelles. Dans certaines situations, nous pouvons vous demander de nous communiquer vos Données Personnelles.

In some cases, we collect your personal data by analysing how you use our Services or service channels, or by receiving your information from third-party partners.

3. Aucune obligation de divulguer des informations personnelles

You are not required to provide us with personal data. In some circumstances, you may choose not to do so — though this may prevent us from delivering the Services or granting you access to the website.

4. Quelles données personnelles nous collectons

4.2 The information collected does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base juridique et motifs du traitement des données personnelles

Vos données personnelles sont traitées par la société aux fins décrites dans la présente section, conformément à la base juridique applicable.

For details on the processing carried out to safeguard legitimate interests, please contact us by email.

5.4 Voici la liste des raisons et des fondements juridiques pour lesquels nous pouvons utiliser les informations que vous nous fournissez :

6. Transfert de données personnelles à des tiers

6.1 The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage, IP address information, and user experience analytics.

You may also request that we transfer certain of your Personal Data to third-party trading platforms. In such cases, we will share the Personal Data you provide with those platforms. Your Personal Data will be subject to their privacy policies and may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and optimise the products and services offered to its clients.

6.4 Where necessary to protect the rights of third parties or their assets, the Company is authorised to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors, acquirers, or lenders to the Company or any other group entity in connection with such a transaction — including the transfer or sale of Company or group assets — or in connection with a merger, restructuring, consolidation, or insolvency involving the Company or any other group entity.

7. Cookies et services de tiers

We may use third-party services, such as advertising providers or analytics companies, on our website. These third parties may also use cookies or similar technologies.

Cookies are small text files placed on your device when you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

Some cookies we use are session cookies. These are temporarily stored on your device and remain active only until you close your browser. Others are persistent cookies, which stay on your device for a defined period after your browser is closed. Persistent cookies allow the website to recognise you as a returning user and restore your session when you revisit the site.

7.5 Please be aware that some or all website features may not function as expected in this case.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservation des données personnelles

La Société conservera vos Données Personnelles aussi longtemps que nécessaire pour accomplir la finalité du traitement décrite dans la présente Politique, ou pendant les périodes plus longues autorisées par les lois, réglementations et ordonnances applicables.

8.2 We will share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12-month period.

8.3 We regularly review the personal data we hold to confirm it is still necessary to retain.

9. Virements internationaux

Your personal data may be transferred to other countries, including third-party countries or to international organisations. The Company takes all necessary measures to protect your personal data and to ensure that users can effectively exercise their rights and access appropriate legal remedies.

9.3 The Company can provide information on the security measures it applies to protect your Personal Data transferred to third countries or international organisations. To request this information, email: support@sicher-bitspirex.com

10. Sécurité des données personnelles

10.1 We have implemented appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your Personal Data will be maintained free of error. We are not liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our control.

10.3 In certaines situations impliquant des obligations légales ou d'autres contraintes hors de notre contrôle, nous pouvons être tenus de divulguer vos Données Personnelles à des tiers, notamment à des autorités publiques. Dans ces cas, nous n'avons aucun contrôle sur le niveau de protection accordé à vos Données Personnelles par ces tiers.

10.4 Transmitting personal data over the internet cannot be fully secured. The Company cannot guarantee the security of personal data you send to us online.

11. Hyperliens vers des sites web tiers

11.1 The website contains links to third-party sites and applications. These are not under the Company's supervision, and we are not responsible for how such sites or applications collect or process Personal Data. This Policy does not apply to actions taken through third-party sites or applications.

When accessing third-party websites or applications, we recommend reading their privacy policies before using them. Exercise caution about any personal data you choose to share with them.

12. Modifications de la présente politique

Cette Politique peut être modifiée à tout moment. En cas de modification, la version mise à jour sera publiée sur notre site web.

Lorsque des modifications importantes sont apportées à la présente Politique, nous nous efforcerons de vous en informer par les moyens appropriés et publierons une annonce sur notre site web.

12.3 Unless stated otherwise, any changes take effect upon publication of the revised Policy.

13. Vos droits

You have the right to request that we verify the accuracy of your personal data, correct any errors, and delete any data we no longer need. You may also restrict the scope of how your personal data is processed.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the personal data you provide to us. To exercise your rights, send an email to the address below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data and to access it. Upon request, the Company will provide an electronic copy of your Personal Data currently being processed. A reasonable fee may be charged for any additional copies. The right of access must not prejudice the rights and freedoms of others. Where a request would adversely affect the rights or freedoms of a third party, the Company may refuse or limit the scope of that request.

13.4 Right of Rectification The Company may correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data held about you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure You may request erasure of your Personal Data on the following grounds: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of your Personal Data where that processing is based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation to which we are subject. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where a restriction is in place, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another individual, or where there is a substantial public interest ground within the European Union or a Member State.

13.7 Droit à la portabilité des données Lorsque le traitement est effectué par un système automatisé et repose sur votre consentement ou sur un contrat auquel vous êtes partie, vous avez le droit d'accéder aux Données Personnelles que vous avez communiquées à la Société. Vous pouvez demander que vos Données Personnelles soient transférées directement à un autre responsable du traitement, dans la mesure où cela est techniquement réalisable. L'exercice de ce droit ne porte pas atteinte à vos droits à l'effacement, ni aux droits ou libertés d'autrui.

13.8 Right to Object You have the right to object at any time to the processing of your personal data where that processing is based on the legitimate interests of the Company or a third party. This right is not limited to profiling based on those interests. If we can demonstrate compelling legitimate grounds for the processing, we may continue unless you can show that your rights, freedoms, or interests override those grounds, or that the processing affects the exercise, establishment, or defence of legal claims. With regard to direct marketing, you have the right to object at any time to the processing of personal data concerning you.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that point. You also have the right to lodge a complaint with the competent supervisory authority. A complaint may be submitted to a supervisory authority established by an EU member state for the protection of fundamental rights with respect to the processing of Personal Data within the European Union. EU and member state legislation may limit the rights relating to your Personal Data as described in this section 13.

Nous vous communiquerons les informations demandées, conformément aux droits énoncés à la section 13 du présent accord, dans un délai d'un mois suivant la réception de votre demande. Ce délai peut être prolongé jusqu'à deux mois si la complexité ou le volume des demandes le justifie. Le cas échéant, nous vous informerons de cette prolongation et de ses motifs dans le mois suivant la réception de votre demande.

13.11 Dans la mesure où cela ne contrevient pas aux dispositions de l'article 13 de la loi, les informations demandées dans le cadre de vos droits au titre de l'article 13 vous seront communiquées gratuitement. Si la demande est injustifiée ou excessive, notamment en cas de demandes répétées, nous pouvons facturer un montant raisonnable pour couvrir les frais administratifs liés à la communication des informations ou à l'exécution de la mesure demandée. Nous pouvons également décider de ne pas y donner suite.

If we have doubts about the identity of the person who actually submitted your request, we may ask that person to provide reasonable verification of their identity.