Crypto FAQ
Gain deeper crypto insights and accelerate growth with our AI-driven analytics. Make data-informed decisions to deliver outstanding outcomes.
Your security comes first. Sicher Bitspirex uses bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We adhere to stringent financial regulations in Schweiz and undergo regular independent audits. Funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step guides with 24/7 support
- Risk-free demo for practicing with virtual funds
- Automated solutions that handle the heavy lifting for you
- Get started from just and learn as you trade!
Bank card withdrawals are processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are usually finalized in under 30 minutes. Actual timelines may vary based on your bank and verification status.
We generate revenue through premium features and volume-based partnerships with exchanges, not through user fees. There are no hidden fees—you will always see the exact transaction amount before confirming.
Yes! Sicher Bitspirex is available in most countries worldwide (98+ and growing). During registration, select your country to confirm availability and view local payment options. We adhere to all applicable local regulations to help keep your trading safe and compliant.
- AI-powered recommendations - Receive coin recommendations matched to your risk profile
- Ready-made portfolios – curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live Market Signals - Real-Time Buy and Sell Alerts for Leading Cryptocurrencies
We provide 24/7 support through live chat and by email at info@sicher-bitspirex.com. Our average response time for urgent issues is under 15 minutes.
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Licensed Service
- Registered with FinCEN, FCA and CySEC
- Regular third-party audits by independent firms
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Country-Specific Rules
- Automated geo-compliance: Our platform adapts to your country's regulations
- KYC verification required where legally mandated
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Your Funds Are Secure
- Bank-grade security (as with your online banking)
- 95% of assets held in cold offline storage
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA or SWIFT, 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT — no fees)
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For any inquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get set up. If you encounter any issues with your trading partner’s support, reach out to us and we’ll work to resolve them.
Support Hours
Our customer support team is available 24/7 without interruption. In the rare event that immediate access isn’t possible, rest assured our support specialists will respond to your request as quickly as possible.
